Shipping policy

Shipping Policy

Thank you for shopping at Linda's Jardin! We operate on a pre-order model — all items are made and sourced after your order is placed, ensuringf reshness and quality in every piece.

Pre-Order Processing Time
All orders are pre-orders. Please allow approximately 3 weeks from your order date for your items to be prepared and dispatched. You will receive a shipping confirmationemail with tracking details once your order is on itsway.

Destination	Estimated Delivery	Rate
Hong Kong	[X–X] business days	[Free / HKD X]
Mainland China	[X–X] business days	[HKD X]
Asia Pacific	[X–X] business days	[HKD X]
Rest of World	[X–X] business days	[HKD X]

Total estimated time to receive your order = 3 weeks preparation + delivery time above.

International Shipping & Customs International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not collected by Linda's Jardin at checkout.

Order Tracking Once dispatched, you will receive a tracking number via email to follow your shipment's journey.

Shipping Carriers We ship using trusted carriers including [e.g. SF Express and DHL].

Cancellations As all items are pre-ordered, please ensure your order details are correct before completing your purchase. For cancellation requests, please contact us at katylau8@gmail.com within 3 days of placing your order.

Delays We are not responsible for delays caused by customs clearance, carrier disruptions, public holidays, or circumstances beyond our control.

For any enquiries, please contact us at katylau8@gmail.com